1. Who we are
Surrey GCSE Academy (“we”, “us”, “our”) is an independent GCSE tuition provider based in Surrey, United Kingdom. We are committed to protecting the personal information of our students, parents and website visitors.
For questions about this policy, contact us at: info@surreygcseacademy.com
2. What data we collect
We may collect the following categories of personal information:
- Contact information: name, email address, telephone number
- Student information: first name, school year group, current/target grades, subject and exam board preferences
- Communications: messages sent via our contact or booking forms
- Usage data: technical data about how you use our website (via cookies)
3. How we use your data
We use personal data for the following purposes:
- To respond to enquiries and booking requests
- To deliver tuition services and communicate about lessons
- To provide progress reports and feedback to parents
- To improve our website and services
- To comply with our legal obligations, including safeguarding duties
4. Legal basis for processing
We process personal data under the following lawful bases (UK GDPR Article 6): contract performance, legitimate interests and, where required, consent. For data relating to children, we take additional care and process only what is necessary for the educational service.
5. Data retention
We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Contact enquiry data is typically retained for up to 12 months. Student records are retained for the duration of enrolment plus a reasonable period thereafter.
6. Your rights
Under UK GDPR, you have the right to access, correct, delete or restrict processing of your personal data, and to object to processing or request data portability. To exercise any of these rights, contact us at info@surreygcseacademy.com.
7. Cookies
We use cookies to operate and improve our website. See our Cookie Policy for full details.
8. Changes to this policy
This policy will be updated as our services develop. We will notify enrolled families of any material changes.